h1. Twitter's complexity - 2016 It takes thousands of words to explain how to use a service that permits only 140 characters. At least a couple people in the related Hacker News thread mentioned Twitter's horrible web UI/UX. In the past, I have jokingly assumed that Twitter intentionally made its web experience frustrating in order to encourage more users to install a native app. Twitter's mobile and desktop/laptop web experiences break multiple, long-standing, and basic web principles. I don't use any Twitter native apps. I don't log into Twitter. But occasionally, I like to access the Twitter feeds of users or see the results for a topic. And I'm always impressed by Twitter's bad web experience. It must make sense for hard-core users.