3 min

Another aug 3 2014 tt post

The City of Toledo made a Facebook post at 6:46 p.m. on Sun, Aug 3, 2014 :

The Lucas County Water Distributions sites will close at 8:00 PM today. The sites will reopen at 8:00 AM Monday morning if needed. Bring clean containers to the Water Distribution site to obtain water.

That's useful info for some. Good post. Valid post.

The previous Facebook post was made at 11:35 a.m. today. The post before that was made at 7:48 p.m. on Sat, Aug 2.

The city has made only two Facebook posts, since the Saturday evening posting, 24 hours ago.

I don't know, but that feels like an epic-fail to me, considering the situation and how Facebook is a well-accepted mode of communication.

I have not seen one second of television programming this weekend, so I'm oblivious to the Collins demeanor and the mic-hogging behavior by officials that others have described. I assume that's a TV thing. I rely on the Internet, mainly the text.

We're still able to get out and about and do things. I assume that everyone else is not bolted to the ground in front of TV set. People check their phones for updates because you know, we like to know what's happening, and the info one way or the other may impact future plans.

I cannot believe that if a crisis occurred in 2014 in Seattle, Austin, Raleigh, Boston, Louisville, Dallas, Portland, Pittsburgh, or Chicago that those local governments would make so little use of the Internet to distribute information.

Look at the questions people ask here and elsewhere, including the comments area on the city's Facebook page. Has the city created an updating FAQ?

Let's check the City of Toledo website for a wiki page or something that contains everything that is known at this point.

http://toledo.oh.gov

Under News, three links:

Only two postings have been made to the City of Toledo website related to the water issue. Massive fail. Answers to basic questions could not be found among those two postings.

You may find answers or bits and pieces of info scattered across numerous media sources, Facebook pages, Twitter feeds, etc.

I don't understand why the city has not maintained a page of info, so that people can separate rumors from fact, regarding the many questions people have had about water usage for other things.

The City of Toledo has Twitter feed.
https://twitter.com/city_of_toledo

Since this water crisis began around 1:00 or 2:00 a.m. on Sat, Aug 2, 2014, the city has made only ONE tweet!

The city's only tweet was made at 11:32 a.m. on Aug 2, approx 10 hours after the incident was first announced, and I think the tweet explains the city's lack of using the Internet during a crisis in 2014:

Please stay tuned to local media for updates on the do not use water advisory.

One tweet. That's an extinction level event failure.

Marcy Kaptur or someone working for her has made more Twitter postings during this water crisis than the City of Toledo.
https://twitter.com/RepMarcyKaptur

The D. Michael Collins Twitter account has made more postings than the Toledo Government Twitter acount.
https://twitter.com/DMCToledo

Where does the media get its info? I assume some of that info would come from the City of Toledo government.

Posting info to Twitter and/or Facebook must be too daunting of a task for this administration. Maybe city officials are spending too much time primping for TV. They should have their Internet memberships revoked.

It looks bizarre to me. Toledo government doesn't portray a hip, techy, social media savvy-type of culture. These are legitimate forms of disseminating information today:

  • two Facebook posts in the past 24 hours.
  • two posts to the city's website since the crisis began.
  • one tweet since the crisis began.

If that's not failing on the Internet, then it's at least embarrassing.

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