Business Communication - 2016

http://withoutbullshit.com/blog/interview-with-phil-simon-author-of-message-not-received/

Interview with Phil Simon who said:

We often think that we’re being clear at work when we’re not. This is why I titled the book Message Not Received. To quote George Bernard Shaw, “The single biggest problem in communication is the illusion that it has taken place.” Thanks to far too much email and loads of jargon, business communication simply doesn’t work in many instances these days.

Radicati reports that the average worker today receives 120 to 150 emails per day. What’s more, that number is rising at 15 percent per year. That means by 2020, expect nearly 300 messages in your inbox each and every morning. I cite more stats in the book but to me there’s no question: We’re inundated with information.

Constant interruptions result in errors and generally inhibit our best work. We can’t reach what Mihaly Csikszentmihalyi calls flow in his eponymous book Flow: The Psychology of Optimal Experience.

I argue in the book that we would work better if we used less jargon and embraced truly collaborative tools. There are plenty of affordable alternatives to email; this isn’t 1998.

Simple-to-use, affordable as in FREE options existed in 2001, such as blog and wiki software. Those tools may have been "limited" and FREE, but they were SIMPLE to use, and they are still SIMPLE to use in 2016. They don't need a ton of complicated features.

... many people forget that the word communicate means “to make common.” Think about it. For their part, management consultants spew utter nonsense to attempt to justify their exorbitant rates.