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Interesting design and function plans by the UK's The Times

http://www.thetimes.co.uk

March 30, 2016 post:
http://www.niemanlab.org/2016/03/the-uks-times-and-sunday-times-are-structuring-their-new-apps-and-website-around-peak-traffic-times/

Other commentary:
http://mediagazer.com/160330/p13#a160330p13

Excerpts:

The Times of London and Sunday Times on Wednesday launched new phone and tablet apps, and a new website, all focused on publishing online in editions that will be updated four times a day.

There will be a fresh issue early in the morning, followed by updates at 9 a.m., noon, and 5 p.m. — all times when the Times’ traffic tends to peak as readers wake up, arrive at work, eat lunch, and commute home.

The bulk of the content will be published in the first early-morning edition, but stories will be added and updated as needed throughout the day.

“Hitting these times gives us a great opportunity to report more in-depth, to get things right, to provide analysis on the breaking news that happens throughout the day, but also to serve readers at the times they want it,” Hunter said. “They want a package of news so they feel up-to-date. We recognize that people might check their smartphones a hundred times per day, but they’re not checking for news a hundred times per day.”

The Times and Sunday Times are both published behind a hard paywall, and it’s difficult to read their content without paying for it.

The Times spent a year and a half developing its new products. Working with a consultant, it conducted 12 weeks of interviews and discussions with staffers, current readers, and potential future readers before it even began coding any of the products.

On average, readers spend about 45 minutes with the Times’ tablet app on weekdays, and spend more than 65 minutes with it on Sundays. The Times’ website averages 1.2 visits per reader per day.

“It’s finite. It’s finishable. It’s a clear package that contains a breadth of content, but also depth where appropriate. It’s easy to navigate, clearly delineated,” Petrie said.

Other news organizations, such as Quartz and The Economist, have created finite products, because readers often say they’re overwhelmed by the unending stream of content found online.

“We’re a paid-for proposition in a market where practically everyone else is free,” Hunter said. “We think breaking news is commoditized. It’s very difficult to make people pay for breaking news, and we’re emphatic in our belief that quality journalism should be paid for.”

The Times’ research also helped it decide to emphasize its slower, edition-based approach. It will be ditching features like live blogs, which analytics and interviews suggested readers weren’t fans of.

The Times also commissioned a new font — Times Digital — for the apps and site, which is meant to be read on screens. (Fun fact: The Times actually commissioned the creation of Times New Roman in 1931, when it was looking for a font that was easier to read on newsprint.)

Web design thought from the NL article:

  • Reader feedback led the Times to design its website as one long scrolling page instead of a homepage with separate section pages. “Readers told us they wanted to *find things very simply and easily, and that was the most important thing,” Hunter said.

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